Privacy Policy

1. Data Protection Overview

General Information

The following notes provide a simple overview of what happens to your personal information when you visit our website. Personal information is any information that personally identifies you. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.

Data Collection on Our Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. Their contact data can be found in the Terms of Use on this website.

How do we collect your data?

On the one hand, your data is collected by you communicating it to us. This may involve data that you enter in a contact or registration form, for example.

Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. Internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure that the website is error-free. Other data can be used to analyse your user behaviour.

What rights do you have with regard to your data?

You have the right at any time and free of charge to obtain information about the origin, recipient and purpose of your stored personal data. You also have the right to request that this data be corrected, blocked or deleted. You can contact us at any time at the address given in the Term of Use for this as well as for further questions on the subject of data protection. Furthermore, you have the right to appeal to the responsible supervisory authority.

2. General and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this data protection declaration.

If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This Privacy Policy explains what information we collect and how we use it. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can be subject to security gaps. Complete protection of the data against access by third parties is not possible.

Reference to the Responsible Body

The responsible body for data processing on this website is:

Consistency GmbH & Co. KG
Mittlerer Weg 38
D – 74564 Crailsheim

T +49 (0) 7951-472 19 58
E info@consistency.de

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your expressed consent. You can revoke your consent at any time. For this purpose, informal e-mail notification to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Enquiry, Revocation, Deletion

Within the framework of the applicable legal provisions, you have the right at any time to receive information about your stored personal data, their origin and recipient and the purpose of the data processing and, if applicable, a right to correct, block or delete this data no cost. You can contact us at any time at the address given in the Terms of Use for this and other questions on the subject of personal data.

3. Data Acquisition on Our Website

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognise your browser during your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart-function) are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a justified interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are dealt with separately in this data protection declaration.

EU Cookie Guidelines

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

This data will not be merged with other data sources.

The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

4. Plugins and Tools

Google Maps

This page uses the Google Maps map service via an API. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy retrievability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

You will find more information on the handling of user data in Google’s data protection declaration:
https://www.google.de/intl/de/policies/privacy/

 

Google Analytics

This website uses the “Google Analytics” service, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) for the analysis of website usage by users. The service uses “cookies” – text files, which are stored on your terminal device can be saved. The information collected by the cookies is usually sent to a Google server in the USA and are stored there.

On this website IP anonymisation takes effect. The IP address of the users is shortened within the member states of the EU and the European Economic Area. This shortening removes the need for your IP address to be personally identifiable. Within the framework of the order data agreement which the website operators have concluded with Google Inc., this company uses the collected information to compile an evaluation of website use and website activity and provides services associated with Internet use.

You have the option of preventing cookies from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you can access all functions of this website without restrictions if your browser does not allow cookies.

You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link will lead you to the corresponding plugin:
https://tools.google.com/dlpage/gaoptout

Alternatively you can click on this link, to prevent Google Analytics from collecting data about you within this website. By clicking on the above link you download an “Opt-Out-Cookie”. Your browser must therefore generally allow the storage of cookies for this purpose. If you delete your cookies regularly, a new click on the link is required each time you visit this website.

Here you can find further information on the use of data by the Google Inc.:
https://support.google.com/analytics/answer/6004245?hl=en

 

Hotjar

This website uses HotJar services provided by Hotjar Limited. (Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta). We use HotJar technology to complete survey’s on our website (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) . This enables us to build and maintain our service with user feedback.  This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a devices IP address (processed during your session and stored in a de-identified form) device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

As a company based in the European Union, HotJar’s technology and processes adhere to the strictest legal privacy requirements, including using a specialist law agency to draft a policy that is suitable for HotJar, as well as Hotjar users. including full GDPR compliance. You can find further information about how how HotJar uses and maintains user Data Privacy here:

https://www.hotjar.com/legal/policies/privacy/

If you do not want to be recorded by Hotjar, you can disable it by setting the DoNotTrack header in your browser. For more information and more about Hotjar’s data processing, please visit: www.hotjar.com/legal/compliance/opt-out.

 

More questions?

If you would like to find out more or have any questions or comments, please write to us directly.